PIRMĀ SEMESTRA NOSLĒGUMA TESTI
Read the sample email and complete each gap with the appropriate form of the word in brackets.
Review how to form words using suffixes and prefixes here: Word Formation – Prefixes and Suffixes in Action
Subject: Using AI Tools to Improve Customer Experience
Dear [Recipient's Name],
We’re evaluating AI chat tools to speed up our average (1. respond) time and enhance customer interactions.
Today’s AI systems can understand tone and language with impressive (2. accurate) , allowing for fast but relevant replies.
They also bring new levels of operational (3. efficient) , especially during peak hours.
That said, it’s important to retain human oversight to ensure empathy and emotional (4. intelligent) are not lost.
By combining automation with real-time human input, we hope to improve overall client (5. engage)
.
Warm regards,
[Your Name]
Dear [Recipient's Name],
We’re evaluating AI chat tools to speed up our average (1. respond) time and enhance customer interactions.
Today’s AI systems can understand tone and language with impressive (2. accurate) , allowing for fast but relevant replies.
They also bring new levels of operational (3. efficient) , especially during peak hours.
That said, it’s important to retain human oversight to ensure empathy and emotional (4. intelligent) are not lost.
By combining automation with real-time human input, we hope to improve overall client (5. engage)
.
Warm regards,
[Your Name]
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