Imagine being a police officer who has to calm an angry person, a nurse helping a worried patient or a teacher explaining something difficult. What do these jobs have in common? They all need more than professional knowledge! Discover how communication, teamwork and people skills can make a real difference in almost any job.
Revise: How many jobs can you remember?
Teacher, chef, engineer... How many more can you name? Before discovering the skills that different jobs require, put your memory to the test! Click the link to revisit the occupations you explored earlier in Form 9, Units 3 and 4. How many do you still remember?
Teacher, chef, engineer... How many more can you name? Before discovering the skills that different jobs require, put your memory to the test! Click the link to revisit the occupations you explored earlier in Form 9, Units 3 and 4. How many do you still remember?
Clear Communication
ask for clarification — to ask someone to explain something more clearly because you do not fully understand it; lūgt papildu paskaidrojumu
Employees should ask for clarification if they do not understand what their manager expects them to do.
Employees should ask for clarification if they do not understand what their manager expects them to do.
explain something clearly — to make information or an idea easy for someone to understand; kaut ko skaidri izskaidrot
A doctor must explain medical information clearly so that patients understand their treatment.
express your opinion — to say what you think or believe about something; izteikt savu viedokli
During team meetings, employees should feel comfortable enough to express their opinions.
give useful advice — to suggest something that can help another person make a decision or solve a problem; sniegt noderīgu padomu
A travel agent can give useful advice about choosing a suitable holiday destination.
respond to questions — to answer questions or give information when someone asks for it; atbildēt uz jautājumiem
A museum guide needs to respond to questions about the paintings and their history.
Teamwork and Cooperation
share ideas with others — to tell other people what you think so that you can discuss different possibilities; dalīties idejās ar citiem
Architects often share ideas with others when planning a new building.
exchange ideas — to share thoughts and suggestions with other people and discuss them together; apmainīties ar idejām
Designers often exchange ideas when working on a new project.
consider different opinions — to think carefully about what different people believe or suggest before making a choice; ņemt vērā dažādus viedokļus
Team leaders should consider different opinions before choosing the best solution.
Team leaders should consider different opinions before choosing the best solution.
divide tasks among team members — to give different parts of a job to different people in a team; sadalīt uzdevumus starp komandas dalībniekiem
Event organisers divide tasks among team members to make sure everything is ready on time.
reach an agreement — to discuss different opinions until everyone accepts the same decision; panākt vienošanos
Business partners need to reach an agreement before starting a new project.
Professional Relationships and Responsibility
deal with customers — to communicate with customers and help them with their questions, needs or problems; apkalpot klientus un risināt viņu jautājumus
Hotel receptionists deal with customers every day and help them with different requests.
handle difficult situations — to manage problems or challenges in a calm and effective way; tikt galā ar sarežģītām situācijām
Police officers need to handle difficult situations without losing their patience.
build good relationships — to develop friendly, positive and trusting connections with other people; veidot labas attiecības
Teachers try to build good relationships with students and their families.
respect other people's opinions — to accept that other people may think differently, even when you disagree with them; cienīt citu cilvēku viedokļus, uzskatus
A good manager should respect other people's opinions when discussing new ideas.
deal with complaints — to listen to people's complaints and try to solve the problems they describe; izskatīt sūdzības un risināt ar tām saistītās problēmas
Hotel managers often deal with complaints when guests are unhappy with the service.
Hotel managers often deal with complaints when guests are unhappy with the service.
Atsauce:
The audio files have been generated using AI web application "VoiceGenerator"